Privacy Policy

A legal disclaimer

Lisa Alvis Design Studio (“we,” “our,” or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws in Ontario, Canada.

What Information We Collect

We collect personal information only as necessary to provide our interior design services. This may include:

Name
Email address
Phone number
Mailing address
Project-related information (e.g., photos of your space, design preferences, budget)
Payment and billing information (if applicable)

How We Use Your Information

We use your personal information to:

Communicate with you about our services
Provide design consultations and complete design projects
Send invoices and process payments
Respond to inquiries and customer service requests
Improve our website and offerings
Comply with legal or regulatory requirements

Consent

By providing us with your personal information, you consent to our collection, use, and disclosure of that information as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and with reasonable notice.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers (e.g., contractors, delivery companies, software platforms) as necessary to complete your project. These third parties are bound by confidentiality agreements and must comply with privacy laws.

Data Storage & Security

Your personal information is stored securely and protected from unauthorized access, loss, misuse, or disclosure. We use secure data systems and limit access to authorized personnel only.

Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. When no longer required, your data will be securely deleted or anonymized.

Your Rights

Under Canadian privacy law, you have the right to:

Access your personal information held by us
Request corrections to inaccurate or incomplete information
Withdraw consent to the use of your information
File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated

Cookies & Website Data

Our website may use cookies and tracking tools to improve your user experience. These tools collect non-identifiable information such as browser type, pages visited, and time spent on the site. You can disable cookies through your browser settings at any time.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website, with the effective date noted at the top.

If you have any questions, concerns, or requests regarding your personal information or this policy, please contact:

Lisa Alvis Design Studio

1622 Killarney Beach Road

Email: hello@lisaalvisdesignstudio.com

Phone: 416-262-5252